Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are all electronics sold at Digitizer Global brand new?
Yes, all products listed on our store are 100% original, brand new, and come in their original manufacturer packaging unless explicitly stated in the refurbished section.
What is your shipping policy for international orders?
We offer insured worldwide shipping. Delivery typically takes 3-7 business days for express orders and 10-15 business days for standard international shipping, depending on your location.
How do I handle a warranty claim for a defective product?
All electronics are covered by a standard 1-year manufacturer warranty. If you encounter a defect, contact our support team with your order number and we will facilitate the repair or replacement process.
What is your return policy?
We offer a 30-day return policy for most items. Products must be returned in their original condition, with all accessories and packaging intact. Please note that opened software or hygiene-related items (like in-ear headphones) may be restricted.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select cryptocurrency payments for a secure checkout experience.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking portal to monitor your shipment's progress.